Spare Parts Administrator

Sales, Service & Strategy · Mohnton, Pennsylvania
Department Sales, Service & Strategy
Employment Type Full-Time
Minimum Experience Mid-level

WHAT YOU’LL DO

Seakeeper products continue to evolve and improve. As our Service Parts Administrator, you’ll be air traffic controller of all part changes. You’ll communicate and document changes and compatibility, allowing for quicker troubleshooting support. You’ll work closely with our Service, Engineering and Customer Service teams and be the go-to expert on our spare parts, administering our Spare Parts Catalog, Partner Center parts updates and providing administrative engineering change support to ensure necessary revisions are implemented and compatibility is checked and captured in the system. You’ll support our internal teams by:

 

  • Organizing and maintaining Spare Parts Catalogs and inventory requirements
  • Attending engineering change meetings for parts updates
  • Discussing what updates are applicable to support legacy product via backward compatibility
  • Determining if new parts are needed in spare parts inventory for ongoing product support
  • Working with our Cost Accounting team to create, update and revise part and assembly items in our NetSuite database
  • Supporting our Partner Center team to ensure information is correct and applicable for the Dealers spare parts ordering
  • Communicating parts ordering requirements, such as new parts, minimum stock levels, reorder points and other important details with our purchasing team to ensure we have parts available to support our customers

 

WHAT YOU NEED TO SUCCEED

MUST-HAVES

  • High school diploma or equivalent
  • Maintain a positive, professional and customer-centric attitude at all times
  • Data entry skills and strong command of Microsoft Office programs
  • Be professional, responsive, resourceful and flexible
  • Strong verbal and written communication skills
  • Superior time management, multitasking, organizational and prioritization skills

 

NICE-TO-HAVES

  • Associates or Bachelor’s degree
  • Previous experience with:
    • Warehouse and parts management
    • Customer and product support
    • NetSuite

 

MORE DETAILS YOU’LL WANT TO KNOW

  • On-the-job training will be provided (we will help you become the Seakeeper expert!)
  • You’ll be based in our Mohnton, PA location
  • You’ll report to the Director of Global Service based in Florida

 

YOUR TEAM

Our Service Department is a small but mighty team that offers the opportunity to gain technical knowledge while also daily interacting with a wide array of people.  You’ll be able to make an immediate impact in both internal support and the impression the world has of Seakeeper.  

 

WHY SEAKEEPER

71% of our Earth is covered by water and we want everyone to make the most of it. That’s why we are committed to creating products that transform the boating experience with an organization that employees want to work for, customers want to buy from, and vendors want to partner with. Our gyro stabilizers eliminate boat roll and create a land-like experience on the water.

 

We started the company 12 years ago, and now 50% of the boats built annually in our core market are Seakeeper equipped. With our recent introduction of smaller units that are ideal for boats as small as 23 feet, there is a long road of growth ahead!

 

We make an extraordinary product, but the true secret sauce is our people.

We believe in participative leadership. That means you have the freedom to make a difference and contribute to the larger goal, regardless of your position. It also means you have the freedom to fail...and thrive from the things you learn!

 

Ready for a new challenge in a fast-paced environment? Want to help us disrupt an industry? Come on and apply, we are ready for you!                          

 

Thank You

Your application was submitted successfully.

  • Location
    Mohnton, Pennsylvania
  • Department
    Sales, Service & Strategy
  • Employment Type
    Full-Time
  • Minimum Experience
    Mid-level